Through EEI’s Corporate Customer Team and the National Key Accounts Program, electric companies engage and collaborate with their national corporate customers on their energy-related needs including energy resource mix, energy use and management, and electric transportation.

The U.S. military is the nation’s largest energy consumer.  EEI member companies across the United States actively engage in ongoing partnerships and strategic collaborations with the Department of Defense and all branches of the military to support military facility energy resiliency priorities, cyber and physical security, energy management, and other energy priorities that affect national security.

To meet changing customer expectations, EEI member companies are reimagining the residential customer service model. By investing in advanced digital platforms and smart home energy management applications, and enabling more self-service functions, EEI member companies are creating a more seamless experience for their residential customers.

The ESCC serves as the principal liaison between the federal government and the electric power industry, with the mission of coordinating efforts to prepare for, and respond to, national-level disasters or threats to critical infrastructure.

Electric companies plan and regularly exercise for a variety of emergency situations that could impact their ability to provide electricity.