September 9, 2021
4:00 p.m. EDT

  • Since Hurricane Ida’s peak on August 30, power has been restored to more than 80 percent of impacted customers as of 1:00 p.m. EDT. This number includes the restoration results for impacted EEI member companies, as well as electric cooperatives and public power utilities, in Louisiana and Mississippi.*
  • Impacted electric companies in Louisiana report that the catastrophic hurricane damaged more than 30,000 power poles, more than 36,000 spans of wire, and more than 6,000 transformers. In total, Hurricane Ida destroyed more power poles than Hurricanes Delta, Ike, Katrina, and Zeta combined.
  • An army of more than 27,000 workers from across the country was mobilized to assist in the restoration efforts. Companies affected by Ida, and the crews assisting them, will continue to work around the clock to restore power safely and as quickly as possible to every customer who is able to receive it. Because of the amount of damage to their homes, some customers will be unable to have their power restored.
  • Our thoughts continue to be with all who have been impacted by Ida and with those who are helping in the recovery and power restoration efforts. We greatly appreciate our customers’ patience and understanding during this historic restoration and rebuild.

*It is important to remember that outages measure customer meters impacted, not the number of individuals without power. Due to the nature of the storm, customers may have experienced more than one outage. Electric companies have completed their power restoration efforts in the parts of the Mid-Atlantic and Northeast that were impacted by Ida’s remnants last week. At their peak, outages in those areas totaled approximately 212,000.

The Steps To The Power Restoration Process

Every electric company has a detailed plan for restoring power after storms. Typically, one of the first steps is to make sure that power is no longer flowing through downed lines. Restoration then proceeds based on established priorities. Below are the steps to restore power after a storm. Learn More.

Step 1 step1
Step 2 step2
Step 3 Step 3
Step 4 Step 4
Step 5
Step 6
Step 1 step1
Power Plants
Power Plants Power plants, the primary source of power production, are assessed for damage and restored.
Step 2 step2
Transmission Lines
Transmission Lines High-voltage transmission lines serving thousands of customers over wide areas are repaired.
Step 3 Step 3
Substations
Substations Substations are brought online in order for power to reach local distribution lines.
Step 4 Step 4
Essential Services
Essential Services Power is restored to essential services and facilities critical to public health and safety such as hospitals, nursing homes, fire and police departments, and water systems.
Step 5
Large Service Areas
Large Service Areas Crews are dispatched to repair lines that will return service to the largest number of customers in the least amount of time. Service lines to neighborhoods, industries, and businesses are restored systematically.
Step 6
Individual Homes
Individual Homes Once major repairs are completed, service lines to individual homes and smaller groups of customers are restored. Some customers may not be able to receive power to their homes because of damage. Flooding can damage electrical systems, and inspections by a licensed electrician may be required before a home can receive power. Customers should never touch damaged equipment.
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Additional Information

Data includes information submitted by investor-owned electric companies only. Additional information for public power utilities, electric cooperatives, and other energy service providers can be found by visiting the National Rural Electric Cooperative Association and the American Public Power Association.

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